Daniela split us into groups and assigned us CSM MAGCD ‘user personas’.
I worked with Flora to define moments for fictitious student, Bek, during the final stages of their MA journey.
Coming up with ‘How might we…’ questions to improve the user journey:
Refining the questions to two we wanted to take forwards:
Focusing on ‘How might CSM facilitate networking?’, we were first asked to individually come up with the worst idea we could – I drafted:
And then to do an 8-minute ‘Crazy 8s’ of potential solution ideas:
Flora and I discussed our Crazy 8 ideas and then selected the idea for group projects across courses:
